FAQ


 

Where are your products made?

Our new collection linen is 100% made in Europe, by some of the most incredible artisans we've been able to track down. Specifically, our linen yarns are made from high quality long fibre French and Belgium Flax. Our product is then woven,dyed and sewn in the Baltics - the regions that are best know for their history and expertise in producing the highest quality linens. Linen featured in the Outlet section of our website was crafted in India using 100% Belgian Flax. In 2018 we made the decision to move our linen production to Europe. We also specify clearly in each item's product description where each product is made.

Why choose linen?

The list goes on! Linen has many natural qualities we love. It's super soft, durable and timelessly beautiful. It's also one of the most environmentally friendly fibres around and has the remarkable quality of improving with age and use.

Packaging

We try to minimise packaging wherever possible and avoid using plastic. In most cases, your order will ship in recycled cardboard boxes or a home compostable satchel which you can use as compost in your pot plants or garden beds and is 100% biodegradable. We try to keep it really simple, no bells and whistles packaging as we prefer to put our effort into creating a better product not just pretty packaging. We use minimal packaging and try to be as kind as possible to mother nature.

Can I request a sample swatch?

It's helpful to experience the textures and colours in person. We offer an assortment of sample swatches to give you a sense of our products quality. You can easily request samples by popping your details into our contact page or by emailing us at info@majorminorwares.com

Can I feature your products on my website / blog / social media sites?

You sure can. (and thanks!) Please just ensure that to credit where credit is due.

Do you contribute products for collaborations, photo-shoots, editorials or workshops?

We love collaborating with like minded creatives, stylists and photographers. Please feel free to get in touch here info@majorminorwares.com

Ordering

All prices are listed in Australian Dollars (AUD) and include 10% Goods and Service Tax (GST). Orders will be processed in Australian Dollars (AUD) only and we do not accept payments in other currencies. We accept payment for goods via major credit cards and all your information is securely transferred through an SSL encrypted connection provided by eWay. Goods will be shipped promptly once full payment is received. We reserve the right to change prices advertised on this website at any time.

Availability

In some instances it may be that an item is listed as in stock when in fact, it is not. If this happens we will contact you within 24 hours to come to an agreement on offering you a refund, placing the item on back-order or replacing with a suitable alternative.

Terms & Conditions

This website is owned and operated by MAJOR-MINOR and if you purchase from us you are subject to our terms and conditions. You should read these conditions carefully prior to purchase, as placement of an order implies your acceptance of them.

Privacy Policy

Any personal information you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any individuals or entities outside of MAJOR-MINOR.

Email Privacy

By placing an order with MAJOR-MINOR, you are giving us the authority to contact you in the future with promotional emails, exclusive sale offers and new product updates. If you don’t want to be included in these communications, you will be able to opt out upon receipt.